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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Crocoslots Casino. Please read them carefully before creating an account, depositing funds or placing a wager.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and Crocoslots Casino when you visit the website, create an account, use any available service or participate in a game or promotion. By using the website, you confirm that you have read, understood and accepted these terms, together with any additional rules displayed for particular games, promotions or services. If you do not agree with any part of these terms, you must not use the website.

In this review

You are responsible for checking that online gambling is permitted where you live. Access to the website may be restricted in some locations, and Crocoslots Casino may not offer every service to every person or location. Australian players must comply with all laws that apply in their state or territory, as well as any other applicable Australian laws. You must not use the website if doing so would breach a legal or regulatory requirement.

Age and personal eligibility

You must be at least 18 years old, or older where a higher minimum age applies, to use the website or participate in gambling activities. Crocoslots Casino may ask you to provide evidence of your age and identity before allowing access to certain services, processing a transaction or completing a withdrawal. Providing false information about your age is a serious breach of these terms.

You must use the website for your own personal purposes. You must not open or operate an account on behalf of another person, allow another person to use your account, or transfer your account to someone else. You are responsible for keeping your login information confidential and for all activity carried out through your account, unless the activity resulted from a failure by Crocoslots Casino to protect its systems.

Account information and verification

You must provide information that is accurate, current and complete when registering and whenever the information changes. This may include your name, date of birth, residential details, payment information and other information reasonably needed to verify your account. You must not use a virtual identity, misleading information or another person’s details.

Crocoslots Casino may carry out account, identity, age, payment and security checks. These checks may be required to meet legal obligations, prevent fraud, protect players and maintain the integrity of the website. If requested information is not supplied within a reasonable period, access to the account or certain transactions may be delayed, restricted or suspended.

2. Accounts, deposits and withdrawals

Account security

You should choose a strong password, keep it private and use appropriate security measures on your device. Notify Crocoslots Casino through the available website support channel as soon as possible if you believe that your account has been accessed without permission, your login details have been lost, or any account information is incorrect. You should also take reasonable steps to secure your email account and devices used to access the website.

Crocoslots Casino may limit, suspend or close an account where it reasonably believes that the account has been used unlawfully, fraudulently, dishonestly or in breach of these terms. It may also take action where an account creates a security, operational or compliance risk. Any action will be handled subject to applicable law and any rights that cannot lawfully be excluded.

Deposits and available funds

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds from a source that belongs to another person or use the website to move funds for someone else. Payment providers may apply their own terms, fees, processing requirements or security checks, and you are responsible for complying with those requirements.

You should only deposit amounts that you can afford to lose. A deposit does not guarantee a win, a return or access to a particular game. Crocoslots Casino may decline, reverse or review a transaction where required for security, legal, technical or payment-processing reasons. Account balances may also be reviewed if there is a suspected error, fraud, chargeback or breach of these terms.

Withdrawals and payment reviews

Withdrawal requests may be subject to identity, age, account and payment checks. Crocoslots Casino may require a withdrawal to be returned to an eligible payment method connected with your account, where permitted by applicable requirements. A withdrawal may be delayed while information is reviewed or while a payment provider completes its processing.

You are responsible for checking that the payment details supplied to Crocoslots Casino are correct. Crocoslots Casino is not responsible for a payment sent to incorrect details supplied by you, except where responsibility cannot lawfully be excluded. You should report any suspected payment error promptly through the available website support channel.

Errors and irregular activity

If a technical or administrative error affects a game, balance, wager or transaction, Crocoslots Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. If a wager is accepted or paid because of an obvious error, it may be reviewed in accordance with applicable rules and law. Players must not deliberately take advantage of a known error, malfunction or vulnerability.

3. Games, promotions and responsible gambling

Games and wagering

Each game may have its own instructions, rules, odds, features and conditions. You are responsible for reading those details before playing. A wager is generally treated as submitted when it is recorded by the website, subject to technical confirmation and any applicable game rules. Results are determined by the relevant game system and the rules displayed for that game.

You must not use automated software, bots, scripts, unauthorised devices or any method intended to interfere with the normal operation of the website or gain an unfair advantage. You must not attempt to manipulate game results, payment processes, account systems, promotions or other website functions. Suspicious activity may be investigated and may result in restrictions or other action where permitted by law.

Promotions and bonuses

Promotions, bonuses, free plays and other special offers are subject to the specific terms shown with each offer. Those terms may include eligibility requirements, participation steps, expiry conditions, game restrictions, wagering requirements, maximum values or other limitations. You should read the relevant offer terms before participating, as they form part of these Terms & Conditions.

Unless an offer expressly states otherwise, promotions are limited to eligible players and may not be combined. Crocoslots Casino may correct a clear publishing error, withdraw an offer where necessary, or refuse participation where there is suspected abuse, multiple participation, misleading conduct or a breach of the relevant offer terms. Any action will be subject to applicable law.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never gamble with money needed for rent, bills, food or other essential expenses. Do not chase losses, borrow money to gamble, or continue playing when you feel distressed, pressured or unable to control your activity.

  • Take regular breaks and keep track of the time and money you spend.
  • Set personal limits that are suitable for your circumstances and do not increase them impulsively.
  • Do not gamble when affected by alcohol, drugs, stress, anger or other factors that may affect your judgement.
  • Use the responsible gambling tools made available through the website where you need help controlling your play.
  • Ask for support from a qualified counselling or gambling-help service if gambling is causing concern for you or someone close to you.

You can request assistance with restricting or closing your account through the available website support channel. Account restrictions may affect access to games, deposits, promotions and other services. If you ask for a break or account closure, you should not create another account or attempt to bypass the restriction.